Privacy Policy
Last updated: 16/03/26
The Utilities Hub is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website. This policy applies to all visitors, users, employers, training providers, and any individuals who interact with The Utilities Hub.
1. Who We Are
The Utilities Hub is an online platform designed to connect professionals, employers, and training providers within the utilities industry. The website may provide: Job listings Career resources Training provider directories Salary insights Industry information For the purposes of data protection law, The Utilities Hub acts as a Data Controller for the personal information we collect through this website.
2. Information We Collect
We may collect and process the following types of personal data.
Personal Identification Information
This may include: Name, Email address, Phone number, Location, Employer or company name
Job Application Information
If you apply for a job through the website or submit information to employers, we may collect: CV or resume, Work experience, Employment history, Qualifications, Certifications, Contact details. This information may be shared with the employer who posted the vacancy.
Employer and Training Provider Information
If you advertise jobs or services on The Utilities Hub, we may collect: Company name, Contact name, Email address, Telephone number, Billing information Company website, Course or job listing details
Website Usage Data
When you visit the website, we may collect technical information including: IP address, Browser type, Device type, Pages visited, Time spent on pages, Referral source. This information helps us improve website performance and user experience.
3. How We Use Your Information
We may use the information collected to: Provide and operate the website Connect job seekers with employers Display training provider listings Process job applications Respond to enquiries Manage advertising services Improve website functionality analyse website traffic and usage send important updates relating to services We will only process your personal data where we have a lawful basis to do so under UK data protection law.
4. Lawful Basis for Processing Data
Under UK GDPR, we process personal data under the following legal bases: Legitimate Interests To operate and improve The Utilities Hub platform and connect professionals with employers and training providers. Consent Where you provide information voluntarily, such as submitting forms or signing up to receive updates. Contractual Necessity Where data is required to fulfil services such as job advertisements or training provider listings. Legal Obligations Where we are required to retain information for legal or regulatory purposes.
5. Sharing Your Information
We may share personal information with:
Employers
If you apply for a job through The Utilities Hub, your information (including CV and contact details) may be shared with the employer who posted the vacancy.
Training Providers
If you enquire about training courses through the platform, your details may be passed to the relevant training provider.
Service Providers
We may use trusted third-party services to operate the website, including: website hosting providers email communication platforms analytics tools payment processing services These providers are required to handle your data securely.
Legal Authorities
We may disclose personal information if required to do so by law or in response to legal requests.
6. Data Storage and Security
We take reasonable steps to protect personal data from: unauthorised access loss misuse alteration disclosure Security measures may include: secure website hosting encryption technologies restricted access to sensitive data secure data storage systems However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We will only retain personal data for as long as necessary to fulfil the purposes outlined in this policy. Typical retention periods may include: Job application data: retained for a reasonable recruitment period Employer account data: retained while advertising services are active Training provider listings: retained while the listing remains active Website analytics data: retained for performance monitoring Data may be deleted or anonymised once it is no longer required.
8. Your Data Protection Rights
Under UK GDPR, you have the following rights:
Right to Access
You have the right to request a copy of the personal data we hold about you.
Right to Rectification
You have the right to request corrections to inaccurate or incomplete data.
Right to Erasure
You may request that we delete personal data where it is no longer necessary for the purposes it was collected.
Right to Restrict Processing
You may request that we limit how your personal data is used.
Right to Data Portability
You may request that personal data be transferred to another organisation where technically possible.
Right to Object
You have the right to object to certain types of data processing.
9. Cookies and Tracking Technologies
The Utilities Hub may use cookies and similar technologies to improve website performance and user experience. Cookies may be used for: website functionality analytics and performance tracking understanding user behaviour.
10. Third-Party Links
The website may contain links to third-party websites, including employers and training providers. We are not responsible for the privacy practices or content of external websites. Users should review the privacy policies of any third-party sites they visit.
11. Children's Information
The Utilities Hub is intended for use by individuals aged 18 or older working within the utilities industry. We do not knowingly collect personal information from individuals under 18.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or website operations. The most current version will always be available on this page.
13. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us here.